Skip to content

Services

Process automation for mid-sized companies

FAYOTEC helps mid-sized companies automate business processes and take repetitive tasks out of the working day. We build workflow automation with n8n and AI that connects accounting, CRM, communication and web applications into end-to-end processes running reliably around the clock. Analysis, implementation and operation come from Karlsruhe.

Free consultation

Services

What we automate

  • System integration

    Connecting accounting systems with your CRM, linking Google Sheets and spreadsheets with forms and actions, coupling web applications with each other. If there is an interface, we connect it.

  • Communication automation

    Automated customer communication via WhatsApp (Meta Cloud API), email and other channels, so follow-ups, reminders and appointment bookings run by themselves.

  • AI inside workflows

    We integrate AI models (e.g. Anthropic Claude) directly into automations for intelligent replies, text generation and decisions inside the workflow.

  • Workflow operations & maintenance

    We do not just build, we operate, monitoring, handling errors and continuously developing your automations.

Case study

Automation in real daily work

  • Online training provider

    1,600 members, zero forgotten follow-ups

    An online training provider with 1,600 active members reached the limits of manual support, with follow-ups, training plans and scheduling all done by hand. FAYOTEC automated the entire customer journey from first contact to win-back: automatic follow-up messages several times a week, delivery of training plans, automatic booking of 1:1 sessions and reminders, all running over WhatsApp and built with n8n, the Meta Cloud API and the Claude API. The team takes care of the training, the workflows take care of everything else.

Technologies we work with

We rely on open, maintainable tooling and connect your existing systems instead of replacing them.

  • n8n
  • Meta WhatsApp Cloud API
  • Anthropic Claude
  • Google Workspace
  • CRM & accounting systems

Approach

How your automation is built

  1. 01

    Process mapping

    We look at how the process really runs today, including exceptions, media breaks and manual work.

  2. 02

    Workflow design

    We design the target process, clarify interfaces and permissions and define what becomes automatic and what stays manual.

  3. 03

    Build & test

    Building the workflows in n8n, connecting the systems and testing with real data before going live.

  4. 04

    Operations & optimisation

    Monitoring, error handling and continuous extension, so automations grow along with your processes.

FAQ

Frequently asked questions about process automation

Ready to let your processes run themselves?

In a free initial consultation we identify the process in your company that can be automated fastest.

Free consultation