FAYOTEC is your IT service provider in Karlsruhe for small and mid-sized companies. We plan, build and maintain your IT infrastructure, from the server rack through cloud migration to servers for local AI, and we handle complete 1st, 2nd and 3rd level support with a maintenance contract. Clients in the region get personal on-site support, and we also work across the wider DACH region.
Free consultationServices
We have helped build data centres and configure server racks from the ground up, hardware expertise that also makes our local AI solutions possible.
AI Solutions & AI ConsultingOne point of contact for every support level, from a password reset to a deep system problem.
We move on-premise servers to the cloud in a structured way, planned and tested, without interrupting operations.
Fixed response times, continuous monitoring, predictable costs.
Case study
Household appliances, sales DE & AT
Three international household appliance brands with sales companies in Germany and Austria have relied on FAYOTEC for four years for their complete IT support across all three levels. During that time we also accompanied the migration of their on-premise servers to the cloud and noticeably streamlined the 1st and 2nd level support processes, so requests are resolved faster and day-to-day business continues undisturbed.
We look after established enterprise environments and keep them secure, up to date and properly documented.
Approach
We record systems, licences, network and open issues, and document the current state cleanly.
Target picture for infrastructure, support levels and response times, including a transparent quote.
Build, migration or handover during live operation, planned and tested, without disrupting your business.
Monitoring, support across all levels and regular reviews to keep the environment stable and current.
FAQ
In a free initial consultation we analyse your infrastructure and show where support and operations can become leaner.
Free consultation